The Onyx Tower 1 214362 Dubai

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Privacy Policy

As a leading Middle East EMS centre, E M S GYM ON LLC needs a wide range of “personal information” to carry out its business. “Personal information” is essentially information from which you can be identified. This Privacy Policy agreement explains E M S GYM ON LLC’s approach to the handling of your personal information and how we comply with our privacy obligations.

If you provide us with information about your health, we also strive to ensure that our handling of that information complies with applicable State and Territory health records legislation.

 collects personal information from its members and from membership applicants, contractors, employees, and people we do business with.

E M S GYM ON LLC needs your personal information:

a) to provide its members with personalised fitness services (including assessments of physical fitness, health status, and goals); and

b) to conduct our business (e.g., to administer accounts, charge fees, and to communicate with our members and business contacts).

To illustrate, the personal information we collect about our members includes:

a) Identification Information, including each member’s name, address, contact details (including telephone numbers and email address), date of birth and an official personal picture ID;

b) Health Information, including information provided on the pre-exercise questionnaire (that members complete upon becoming a member of E M S GYM ON LLC) and information we collect in the course of memberships. Health information is a sensitive form of personal information, so we only collect it with your consent, and we only collect what we need;

c) Financial Information, including bank account details and credit card details, as well as information about payment or non-payment of membership fees.

We need this personal information to provide health and fitness services, and is collected from application forms, and when members attend our clubs and communicate with us through our website.

We Also Collect:

a) Business Contact Information From And About Our Suppliers And Other People We Do Business With (Eg Our Landlords). This Information Is Needed So That We Can Manage Our Business;

b) “Next of Kin” Information, which we collect from our members for use in the case of an emergency. We suggest that our members tell their next of kin that they have been nominated for this purpose, and

c) Employee Information. However, this Privacy Policy does not apply to personal information collected or held by us about our employees. Employees should contact our HR Department if they have privacy questions.

As indicated, we use personal information to provide fitness and health services, to manage and administer club memberships and to operate our business. For example, if you are a member, will use your personal information to process your membership application, charge you membership fees, and administer your account. We will also use your personal information to communicate with you, including answering any enquiries you may have.

Unless you tell us otherwise, we may also use members’ personal information to mail out special promotions, newsletters, and other marketing material. For instance, E M S GYM ON LLC may mail its members information about its promotions, or those offered by our business partners. If you don’t want us to do this, we allow you to “opt-out” from receiving such material on our pre-exercise questionnaire form. However, you can opt-out at any time by contacting our Privacy Officer.

E M S GYM ON LLC will disclose your personal information in a few different ways.

Like most businesses, sometimes we outsource or “contract out” specific support services from time to time, and this may mean that our contractors see your personal information. For instance, sometimes, we may hire IT contractors to maintain our databases. All our contractors are subject to strict confidentiality obligations, which means that they are authorised only to use personal information to provide the services or to perform the functions required by us.

We will disclose personal information if we are under a legal requirement to do so (e.g., under a court order, or if required under legislation) or if an authorised request is made from a law enforcement agency. Otherwise, we will only disclose personal information with the consent of the relevant individuals. For example, if you are a member, with your consent (and only with your permission):

We may provide personal information to E M S GYM ON LLC’s personal trainers to assist you in improving your fitness and well being, and so they can advise you which fitness programs are suitable for you. If personal trainers are contractors (rather than Fitness First employees), their contracts with us require them to keep your personal information confidential. Of course, all our employees are required to keep your personal info confidential also; and we may disclose personal information to our business partners so that they can contact you directly with special offers, discounts, or other membership benefits.

E M S GYM ON LLC takes reasonable steps to ensure that the personal information we hold is stored in a secure environment protected from unauthorised access, modification, or disclosure. We remind our staff and contractors of the importance of storing personal information securely, and to treat it as confidential information.

Website/Online Privacy

As we also collect personal information through (our website), this privacy policy also outlines our approach to online privacy issues. In that context, it is to be read as forming part of the terms of use for our website.

Generally, E M S GYM ON LLC will handle personal information collected online consistently with the way that it handles personal information collected offline. Other matters specific to E M S GYM ON LLC’s handling of personal information online are set out below.

a) Cookies

When you visit our website, we will not collect any personal information unless you choose to provide it to us (e.g., by sending us emails through our website). However, we may collect specific data that does not identify you (sometimes called “web log information”) when you visit certain pages, such as the type of browser and operating system you have. We may also use “cookies,” which are small files that are stored on your computer and that manage the security and navigation process of the site. You can choose to block these cookies, but some portions of the site may not function correctly if you do. This type of data is collected for statistical purposes only, and while cookies will identify your computer, they are unlikely to identify you personally.

b) Site security policy

Our website uses up-to-date technology to maximise the security of your personal information.

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Book your membership by filling in the form below

Book your membership by filling in the form below